Privacy Policy
Last Updated: 19 October 2025
Tip Top Tyres & Auto (Pty) Ltd — Reg. No. 2017/208400/07
Website: https://ttt.confidential.co.za
1. Introduction
Tip Top Tyres & Auto (“Tip Top Tyres”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and online store in compliance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.
By using our website or submitting personal information, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following information when you visit our website, contact us, or place an order:
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Name and surname
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Email address and telephone number
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Billing and shipping addresses
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Company details (if applicable)
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Payment method details (processed securely via third-party gateways)
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Browser, device, and usage data (via analytics and cookies)
We do not store full credit-card details on our servers. Payments are securely handled by PayFast and other accredited processors.
3. How We Use Your Information
Your information is used to:
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Process and deliver orders
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Communicate order status and support queries
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Verify payments and prevent fraud
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Improve our website, products, and marketing
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Comply with legal and tax obligations
We only collect information necessary for legitimate business purposes and retain it for as long as required (usually five years for accounting and compliance).
4. Cookies & Analytics
Our website uses cookies and tracking technologies to enhance user experience and analyse website traffic.
These include Google Analytics and Meta Pixel to measure marketing performance.
By using our site, you consent to the use of cookies as outlined in our Cookie Policy.
You may manage or withdraw cookie consent at any time through our cookie-consent banner or your browser settings.
5. Sharing of Information
We share limited personal data with trusted third parties only when necessary to fulfil your order or operate our business:
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Payment gateways (PayFast) — to process secure transactions
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Courier and logistics partners — to deliver your tyres and products
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IT and hosting providers — to maintain our online store and databases
All partners are required to handle information in accordance with POPIA and our confidentiality standards.
6. Data Security
We use SSL encryption and other safeguards to protect your information from unauthorised access, alteration, or disclosure.
Despite our efforts, no online transmission is 100 % secure; use of the site is at your own risk.
7. Your Rights Under POPIA
You have the right to:
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Request access to your personal information
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Request correction, deletion, or restriction of your data
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Withdraw consent to marketing communications
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Lodge a complaint with the Information Regulator (South Africa)
To exercise these rights, please contact us at support@tiptoptyres.co.za or info@tiptoptyres.co.za.
8. Retention & Deletion
Personal data is retained for as long as necessary to fulfil the purposes described above or as required by law (typically five years).
After that, data will be securely deleted or anonymised.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date.
Continued use of the website after changes are published constitutes acceptance of the updated terms.
10. Contact Us
For privacy or data-protection enquiries:
📧 support@tiptoptyres.co.za
📧 info@tiptoptyres.co.za
📍 261 Jan Van Riebeeck Street, Pretoria North, Pretoria, 0182, South Africa